Terms & Conditions

Effective Date: 2020

Welcome to Chaska! By using our website or services, you agree to the following terms and conditions:

1. General Use

  • Our website provides information about our menu, services, and booking options.

  • You agree to use the website only for lawful purposes and not for any fraudulent or harmful activity.

2. Orders & Payments

  • All food orders must be paid in full at the time of purchase (online or in-store).

  • Prices may change without prior notice.

  • Delivery times are approximate and may vary due to traffic or weather.

3. Cancellations & Refunds

  • Orders once placed cannot be canceled online. Please contact us directly for urgent issues.

  • Refunds will be processed in accordance with our refund policy, which depends on the nature of the complaint.

4. Intellectual Property

  • All images, content, logos, and designs on this site belong to Chaska and may not be reused without written permission.

5. Third-Party Links

  • We may link to third-party sites like Zomato or Swiggy for orders. We are not responsible for their privacy practices or terms.

6. Limitation of Liability

  • We are not liable for any damages or losses arising from using our website or services, except where required by law.

7. Changes to Terms

  • We reserve the right to update these terms anytime. Continued use of the website after changes means you accept them.

8. Governing Law

  • These terms are governed by the laws of India. Disputes will be subject to the jurisdiction of Gurgaon courts.

9. Contact Us

For any questions or concerns about these terms:
📧 Email: hello@chashkafood.com
📍 Address: Shop No. R8/14, M3M Urbana, Sector 67, Gurgaon